Our Health Guarantee

Here at Imperial Reptile Shop, we understand how important it is to you that your new reptile pet be healthy and happy. That’s why we go the extra mile to ensure all reptiles sold here are healthy, happy, and ready to be a thriving member of your family.
 
                Health Comes First – Guaranteed.
 
When you purchase from us, you’re not just getting a reptile; you’re getting a healthy, well-cared-for pet that’s been thoroughly screened by our professional staff. We take pride in providing you with nothing less than the best, and it starts with our rigorous health screening on all reptiles that are leaving our facility.
 
                 What Our Health Guarantee Covers
Strict Health Inspection: All of our reptiles undergo a strict health inspection prior to sale, including parasite evaluations, wound checks, and overall health. We ensure each of our reptiles is in the best shape possible, so you can rest assured you’re taking home a healthy pet.
 
24-Hour Adjustment Period: We would like to make certain your new reptile is settling into its new environment well. In case of any health problems within 24 hours of taking possession of your reptile, please phone us. We will be happy to provide advice, guidance, or even arrange an exchange or return if needed.
 
Support Every Step of the Way: Reptile care requires knowledge and patience. That’s why our health guarantee is more than a cursory check for illness—it’s about offering sustained support. From habitat setup tips to feeding and care, we provide sustained support to ensure your reptile remains healthy and content.
 
Why Trust Our Health Guarantee?
Day One Expert Care: We work with experienced breeders and partners that prioritize animal health. Any reptile we purchase is thoroughly screened to ensure that you’re getting a pet that was well taken care of from day one.
 
                 Transparency You Can Count On
We stand for honesty and transparency. If anything ever does go wrong with the health of your reptile, we’re open and proactive about putting it right. Our people are always here to answer your questions and help with any worries.
 
                                  Our Reputation
We’ve built a reputation for delivering healthy, high-quality reptiles to our customers. Your satisfaction and your pet’s health are our top priorities, and we’re proud of the relationships we’ve built over the years with reptile lovers like you.
 
                    Peace of Mind with Every Purchase
At Imperial Reptile Shop, our health guarantee isn’t a guarantee—it’s an assurance of your new pet’s well-being. We understand that a healthy reptile is the secret to a wonderful pet-owner experience, and we stand behind every reptile we sell with confidence.
 
Your experience as a reptile owner should be stress-free, exciting, and rewarding. Our health guarantee ensures that you can be at peace, knowing that we will be with you and your reptile every step of the way.